Overview
This error message occurs when running a PV layout.
TABLE OF CONTENTS
Interface
Troubleshooting
| Issue | Cause | Solution |
|---|---|---|
| When running a PV layout, this message appears: "Exception : Permission denied @ rb_sysopen - c:/program files/sketchup/sketchup 2021/sundat/output/1615589556-001.cache" | The error is caused because there is an issues with the access of the output folder. | Check whether you have all the necessary permissions from within your company to access the output folder on the C drive. |
| If you cannot get permissions for the output folder on the C drive, then uninstall SunDAT and install it again in a location on your computer where you can save files and have permission to the folder. | ||