Overview

This error message occurs when running a PV layout. 


TABLE OF CONTENTS

Interface



Troubleshooting

IssueCauseSolution
When running a PV layout, this message appears: "Exception : Permission denied @ rb_sysopen - c:/program files/sketchup/sketchup 2021/sundat/output/1615589556-001.cache"The error is caused because there is an issues with the access of the output folder. 
Check whether you have all the necessary permissions from within your company to access the output folder on the C drive. 


If you cannot get permissions for the output folder on the C drive, then uninstall SunDAT and install it again in a location on your computer where you can save files and  have permission to the folder.










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